|
|
Government: British Army
The British Army created a new online recruitment service to capitalise on the 60% of initial contacts being web based. They selected the Talisma CIM software suite to take advantage of the flexible internet communication channels that are preferred by their target demographic.
Read more ...
|
|
|
Health Care: University Hospitals of Leicester
UHL improved information governance through consolidation of documents to one source. Also improved critical patient care and saving costs on offline printing. They selected the internet knowledgebase solution from Talisma.
Read more ...
|
|
|
High Tech: Epson
Epson selected Talisma’s multi-channel customer interaction management software suite to successfully drive both customer satisfaction and call centre productivity, in UK and Europe.
Read more...
|
|
|
Non-profit: Arthritis Foundation
The Arthritis Foundation improved response times to it’s customers using minimal staffing levels and saving costs. This was achieved using the Talisma CIM internet solution,
Read more ...
|
|
|
Retail: Tupperware
Tupperware implemented web technologies to improve internal & external communications resulting in increased sales. Utilising the Talisma CIM suite integrated to back office systems Tupperware were able to improve relationship with both employees and customers.
Read more...
|
|
|
Services: Affinity
Affinity, the web hosting company for more than 1 million customers, drove support efficiency to new levels by implementing the self-service knowledgebase solution from Talisma.
Read more...
|
|
|
Utilities: Yarra Valley Water
Yarra Valley Water reduce incoming contact centre calls by implementing a self-service knowledgebase solution from Talisma.
Read more...
|
